Terms & Conditions

Text messaging (SMS) terms

Rock Solid Plumbing Heating and Air offers text messaging to customers who opt in. By checking the text-message box on our contact form, or by asking us to text you, you agree to receive text messages from Rock Solid Plumbing Heating and Air at the mobile number you provide.

Agreeing to receive text messages is not a condition of requesting service or making any purchase.

Types of messages

The messages we send are replies to your inquiry or service request, appointment confirmations and reminders, technician on-the-way notifications, estimates, invoices and follow-ups about work we've done for you. We do not send marketing or promotional text messages.

Message frequency

Message frequency varies. How many messages you receive depends on your inquiry and any appointments or service you have with us.

Message and data rates

Message and data rates may apply. Please contact your wireless carrier for details about your text and data plan.

How to opt out

You can cancel text messages at any time. Reply STOP to any message from us. After you send STOP, we will send you one message confirming that you have been unsubscribed, and you will not receive any further text messages from us. You can also opt out by contacting us at (970) 232-8602 or rocksolidplumbingco@gmail.com.

Help & customer care

Reply HELP to any message for assistance, or contact Rock Solid Plumbing Heating and Air directly at (970) 232-8602 or rocksolidplumbingco@gmail.com. Our office is open Mon–Fri: 7:00 AM – 5:00 PM, and our address is 2230 West 1st Street, Unit B, Loveland, CO 80537.

Carrier disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

Privacy

We will not sell, rent or share your mobile phone number or your text-messaging opt-in data and consent with any third parties or affiliates for marketing or promotional purposes. See our Privacy Policy for how we handle your information.